Specialties
Medical Screening, Sick Call, and Triage
Medical screening, sick call, and triage are essential processes that ensure timely and effective healthcare support. Our team conducts comprehensive intake exams, including new‑arrival intake screenings to establish baseline health status and identify any immediate concerns. Throughout a patient’s stay, sick call services allow individuals to report new symptoms or request care, while triage ensures that each case is assessed and prioritized based on urgency. Before departure, exit screenings are completed to document health outcomes and address any remaining medical needs, ensuring continuity of care and accurate recordkeeping.
Primary Care
Our primary care services provide comprehensive evaluation and management of everyday health needs, from routine exams and chronic condition monitoring to acute concerns and preventive care. MedCall clinicians use evidence‑informed practices, structured workflows, and secure telehealth technology to deliver timely, reliable medical oversight within institutional settings. Our goal is to support long‑term health stability through consistent, accessible care that adapts to the unique needs of each individual.
Cardiology
We provide timely, evidence‑informed cardiology support designed for the operational realities of correctional and institutional settings. Our clinicians evaluate cardiac symptoms, monitor chronic cardiovascular conditions, and guide appropriate triage and specialty referrals using secure telehealth technology and standardized clinical protocols. By coordinating closely with facility teams and leveraging structured documentation and oversight, we help ensure safe, consistent management of cardiac concerns—supporting both patient stability and institutional efficiency.
Infectious Disease
Our team provides structured evaluation and management of infectious diseases, including acute symptoms, chronic infections, exposure concerns, and treatment follow‑up. Using evidence‑informed protocols and secure telehealth workflows, our clinicians support timely triage, testing guidance, and coordination with facility teams to maintain safety, limit spread, and ensure proper clinical oversight within secure environments.
Neurology
Our neurology services focus on the assessment and management of neurological symptoms and chronic conditions such as headaches, seizure disorders, neuropathies, and movement concerns. Through standardized evaluations and telehealth‑supported consultations, MedCall helps facilities achieve timely clinical decisions, continuity of care, and coordinated oversight for individuals with complex neurological needs.
Dermatology
MedCall delivers tele‑dermatology evaluations for a wide range of skin conditions, including rashes, infections, chronic dermatologic issues, and medication‑related concerns. Our clinicians use structured imaging workflows and evidence‑informed guidelines to provide accurate assessments and treatment recommendations, minimizing unnecessary off‑site visits while supporting facility efficiency and resident well‑being.
Behavioral Health
Our behavioral health clinicians provide structured assessments and ongoing support for mental health needs, including mood disorders, anxiety, behavioral concerns, and crisis evaluation. Using secure telehealth platforms, standardized risk assessments, and coordination with facility staff, MedCall ensures safe, steady, and clinically sound behavioral health care tailored to the unique demands of institutional settings.
Gastrointestinal Care
MedCall evaluates and guides management of gastrointestinal concerns such as abdominal pain, reflux, chronic bowel issues, and digestive disorders. Through evidence‑based protocols and disciplined documentation, our clinicians provide clear triage, treatment recommendations, and continuity of care, reducing unnecessary transfers and supporting stable, efficient facility operations.
Endocrinology
Our endocrinology services focus on chronic disease management for conditions such as diabetes, thyroid disorders, metabolic concerns, and hormonal imbalances. MedCall uses structured monitoring workflows, secure telehealth technology, and coordinated oversight to maintain stability, improve outcomes, and ensure adherence to institutional protocols for high‑risk chronic conditions.
Allergy & Asthma
MedCall provides assessment and management of allergy‑related symptoms, respiratory concerns, and chronic asthma, including evaluation of triggers, medication needs, and acute episodes. Through clinically disciplined telehealth workflows and coordinated communication with facility staff, we help ensure safe, consistent care that supports symptom control and reduces preventable complications.